Jerry Macey

Position: Retail Lead, CommBank


Jerry is the Retail lead in the Commonwealth Bank’s Business and Private Banking division where he harnesses and develops the bank’s resources for the benefit of its retail clients. He is well-known for delivering thought-leadership, insights and analysis that help retailers succeed.

A strong thread of creativity, innovation and customer focus runs through Jerry’s financial services career, which has included roles in general management, product, go-to-market and strategy in Australia and the UK.

Jerry is the author of the bi-annual CommBank Retail Insights Report.



Innovation in Retail

  • What is innovation?
  • How has innovation in Australian Retail changed over the last year?
  • Where should Australian Retailers focus in the year ahead?
  • What can you do to become a more innovative organisation?
  • Who is innovating well?