Retailer Awards

Inside Retail Retailer Awards, once again, gathered Australian and New Zealand retailer achievers for a night of unique experience in the world of weird and wonderful, where the Wicked Guardian of Retail awaited to celebrate excellence.

Now on it’s 3rd year, Retailer Awards set the bar high with it’s theme Circum Bohemicum, inspired by Alice in Wonderland, The Bohemian Circus and the Day of the Dead Festival: a party into the folds of mystery where guests were free to to drink marvelous potions, to feast on lavish banquets, to devour spectacular treats, and most of all, enjoy the night with fellow retailers.

There was entertainment to boot!

The real fun began when our master of ceremonies Peter Lazer and Olivia Phyland singled out exceptional retailers that excelled in their respective category.

Bagging the first award that night, Customer Technology Initiative of the Year award, is Prezzee!

Making it a great start, Prezzee also won Online Customer Experience of the Year and Customer Initiative of the Year awards!

Innovative Store Design of the Year award winner is…Winning Appliances!

Omni Channel Initiative of the Year award winners are…Rebel AND Super Cheap Auto! It was a tie!

Retail Supplier of the Year award is…Sustainable Focus!

Corporate Social Responsibility Initiative of the Year award winner is…Patagonia Australia!

Customer Excellence, Team of the Year award winner is…Appliances Online!

Going home with the most coveted award is Lush Fresh Handmade Cosmetics for Customer Experience Innovation of the Year for Large Business. They bagged In-store Customer Experience of the Year award, too!

The Wicked Guardians of Retail who chose our winners were Launa Inman, Non-Executive Director of Commonwealth Bank Australia; Dr. Con Menictas,CEO of Analytics and Big Data Australia; Peter Knock, former CEO of Co-Op; Jo-Anne Hui-Miller, Editor of Inside Retail; and Jamie Allan, Chief Executive Partner of Intermarketing Agency.

Presented by Intermarketing Agency, an Advantage Smollan Company, Retailer Awards was indeed a fun night of celebrating excellence and inspiring everyone to strive for the best always.

Full list of Winners:

  • Lush Fresh Handmade Cosmetics – Customer Experience Innovation of the Year for Large Businesses
  • Prezzee Digital Gift Cards – Customer Experience Innovation of the Year for Small or Medium Businesses
  • Patagonia Australia – Corporate Social Responsibility Initiative of the Year Award
  • Appliances Online – Customer Excellence, Team of the Year
  • Prezzee Digital Gift Cards – Customer Initiative of the Year Award
  • Lush Fresh Handmade Cosmetics – In-Store Customer Experience of the Year Award
  • Winning Appliances – Innovative Store Design of the Year
  • Rebel Project Choice & Super Cheap Auto (tied) – Omni Channel Initiative of the Year Award
  • Prezzee Digital Gift Cards – Online Customer Experience of the Year Award
  • Sustainable Focus – Retail Supplier of the Year Award

Congratulations to all the winners!

Find more photos from the event here