Booktopia is an Australian online bookstore which turns over $115 million and ships over 5.5 million items per year.
Booktopia was listed in the AFR/BRW’s Fast 100 eight times, the only company to ever achieve this feat, from 2009 to 2017. In 2016 & 2017 Booktopia was voted ‘Bookstore of the Year’. In 2014 it won Telstra Business of the Year for NSW Medium Sized businesses. It has been a finalist in the Telstra Business Awards 6 times from 2011 to 2017.
Booktopia was founded on the 4th February 2004 by Tony Nash, Steve Traurig and Simon Nash (the same day that Facebook started) in Sydney, Australia. The business started as a side project by Tony working in the evenings and weekends while the family ran their internet marketing consultancy during the day out of a 60 square metre office in North Sydney.
It took 3 days to sell the first book as the company was started on a $10 per day budget. After the first month sales were $2,000. By the 4th month sales were up to $30K per month and by the end of 2 years it was $200K per month.
The first 3 years all of the website and fulfilment were outsourced to another company and in 2007 the founders decided to build their own website and do their own fulfilment. They moved to 450 square metres in Artarmon, bought some shelves on eBay and hired a warehouse manager.
In 2009 Booktopia moved to 2,000 square metres in Lane Cove as their commitment to hold more stock and the growth of the business meant they had run out of space. In 2011 they leased a further 2,000 square metres down the road.
In 2014 they moved to 10,000 square metres and implemented $4 million worth of automation, conveyors, automatic packing machines and scanners.
In 2016 they increased their space when an adjoining building became available adding a further 3,000 square metres. Total space is currently 13,000 square metres.
Investment in automation has increased to $9 million. At Christmas 2017 the Distribution Centre was in bounding and out bounding up to 30,000 individual items per day.
They hold 140,000 in stock titles ready-to-ship and sell one item every 6.9 seconds.
Booktopia employs 190 FTE employees.
Booktopia’s philanthropic program has donated over $750,000 worth of books and cash to literacy based projects including indigenous literacy. It has sponsored writers’ festivals, readers conferences, library fundraising projects and many other school fundraisers.
All of the above has been accomplished with no external funding, it has been pure organic growth from that original $10 note.
Who should attend?
– Logistics and Supply Chain Managers
– National Retail Managers
– Digital Managers
– eCommerce Managers
– Operations Managers