3 Days, Feb 28 - Mar 2, 2018 (MCEC)

2017 Retail Theatre

Learning
never exhausts
the mind.

Inside Retail Live is about generating new ideas, partnerships and friendships as we boldly face an uncertain future with technology at it’s core. With three days of jam-packed talks, we’ll offer you a comprehensive toolkit for learning, growth and empowerment.

The Retail Theatre features short, highly tailored and specific sessions for audiences of up to 100 people. These sessions do not coincide with the main stage, so attendees won't miss anything. Topics include AI, machine learning, payments & POS ad recruitment strategies.

Day 1 29.03.2017

The Customer Journey
Affection, Engagement & Loyalty

Topics
  • 10:10 am: RedSeed - The transformation of retail.
  • 10:30 am: Zendesk - Improving customer experience with multichannel customer support.
  • 12:30 pm: Adyen - Payments as a strategic driver of customer experience and increased revenue: an omnichannel, data-driven approach.
  • 12:50 pm: Domo - Retail information has never been more plentiful...and painful.
  • 1:15 pm: Emarsys - Machine learning plus artificial intelligence scaling - true personalisation.
  • Presented by

    ayden
    domologo
    emarsys
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    redseedlogo

    Day 2 30.03.2017

    Retail Leadership, Management and Expansion
    Culture, Crisis Management & Business Growth

    Topics
  • 10:20 am: Sitecore - Everybody is the same, and that’s what makes us different.
  • 12:40 am: Domo - All Retailers Big and Small.
  • 3:20 pm: Sinclair - Protecting your brand when recruiting.
  • Presented by

    sitecore
    domologo
    sinclair

    Day 3 31.03.2017

    Retail 2027
    Disruption, Opportunity and Adaptation

    Topics
  • 10:20 am: Pozzy - The future of connected retail.
  • 12:40 pm: zipPay - The future of payments.
  • 1:00 pm: Neotechnology - POSable - a cloud based POS system.
  • Presented by

    pozzy_logo
    zip-pay
    posable